SIAVASH ZAHIR / 8X HUBSPOT-CERTIFIED

HubSpot Solutions
Architect &
Developer.

Senior expertise. Hands-on delivery.

I turn disconnected processes into reliable HubSpot systems. CRM architecture, automation and integrations, with hands-on development from the first audit to a tested, documented handover.

Explore my work Start a conversation

13+ years across CRM, web development and business systems.

WEBSITES, CRM AND CUSTOMER SUPPORT
HubSpotCRM, content and service
CRMRecords and pipelines
CMSWebsites and email
RevOpsWorkflows and routing
AI agentsKnowledge and handoff
$500K+earned on Upwork
357Upwork jobs
17,894hours on Upwork
Top Rated Pluson Upwork

01 / SELECTED WORK

Systems built around results

Selected work across CRM architecture, customer service, websites and email. Clear scope, measurable improvements and maintainable delivery.

Enveseur multilingual Service Hub and AI support case study

ENVESEUR / MULTIBRAND CUSTOMER SERVICE

One support operation.
Three brands.

Designed and delivered a multilingual HubSpot Service Hub and Breeze operation across 3 brands, 2 languages and 10 country branches, handling 1,200 monthly conversations.

77% faster median first human response, from 4 hours to 55 minutes.

  • Protected Company ownership with branch and language routing.
  • BPO coverage during staffed hours and AI support after hours.
  • Technical tickets escalated to dedicated Slack channels.
Service HubBreezeMultibrand routing
See Betty on Postal Packaging
Explore the implementation
Functionly HubSpot website design and reusable modules

FUNCTIONLY

From Figma to a
connected HubSpot website

Designed in Figma and built the HubSpot website, with reusable modules, responsive templates and editing controls for the marketing team. Connected forms to CRM automation and lead assignment.

75% less time building landing pages with reusable modules.

  • Custom HubL modules, templates and responsive page development.
  • Landing-page build time reduced from 3 hours to 45 minutes.
  • Median lead assignment reduced from 25 minutes to 2 minutes.
HubSpot CMSHubLFigma to HubSpot
Visit Functionly
Explore the implementation
DataBiologics HubSpot CRM and WordPress case study

DATABIOLOGICS / WORDPRESS + HUBSPOT CRM

WordPress connected to
a reliable HubSpot CRM

Standardized 18,000 HubSpot records and connected WordPress lead capture to routing, lifecycle tracking and reporting for a medical business.

72% → 97% new-lead source and ownership completeness, saving an estimated 12 staff hours per week.

  • WordPress design and development connected to HubSpot forms.
  • Consistent source tracking, ownership and lifecycle properties.
  • Workflow automation and onboarding handoffs.
WordPressHubSpot CRMData quality
Visit DataBiologics
Explore the implementation
Building Brokers WA CRM and four-step qualification case study

BUILDING BROKERS WA

From enquiry to
qualified conversation

Connected WordPress and HubSpot through a native four-step qualification form, automated follow-up, meeting booking and Jesse, the Breeze customer agent.

15 → 4 minutes of manual handling per enquiry, saving an estimated 22 hours per month.

  • Contact-first handling with clear ownership and CRM mapping.
  • Acknowledgements, reminders, internal notifications and tasks.
  • Knowledge controls, escalation and human handoff.
HubSpot CRMWordPressBreeze Customer Agent
Visit BBWA
Explore the implementation
RMDY Academy connected intake and CRM record matching

RMDY ACADEMY / ZAPIER + HUBSPOT

Intake without the duplicates

Connected 6 intake forms to HubSpot through Zapier, processing 600 monthly submissions with record matching and create/update rules.

5% → 0.5% duplicate creation rate. Correctly associated submissions increased from 91% to 99%.

ZapierRecord matchingHubSpot CRM
DataBiologics interactive quote design

DATABIOLOGICS / INTERACTIVE QUOTE DEMO

Complex pricing.
Clear decisions.

A branded quote prototype with monthly, quarterly and annual billing, optional services, automatic discounts and print-ready layouts. Twelve pricing combinations validated.

Explore the interactive quote

Standalone design prototype for a planned HubSpot quote implementation.

CLIENT FEEDBACK

"He's fantastic! Fast, reliable, and everything was delivered perfectly to spec. We'll definitely hire him again."
Eric Vogel Naeco Ltd.
"Siavash is a true HubSpot genius. Delivered the project in record time with exceptional quality. Incredibly professional and easy to work with."
John Schatz B2B Company

02 / WHAT I BRING

Architecture and implementation

Focused fixes, complete implementations and ongoing support across Sales, Marketing, Service, Content and Data Hub.

01 / CRM & REVOPS

A CRM your team
can trust

Pipelines, lifecycle stages, custom objects, associations, permissions, lead scoring and routing. I resolve workflow conflicts, clean up data and validate reporting against the underlying records.

Architecture · Workflows · Reporting
02 / INTEGRATIONS & MIGRATIONS

Connected systems.
Reliable data.

HubSpot APIs, webhooks, private apps, MCP, Zapier, n8n and Make. Record matching, field ownership, retries and reconciliation, with test imports and association checks for migrations.

APIs · n8n · Zapier · Make
03 / SERVICE HUB & AI

Support with clear
ownership and handoff

Help Desk, ticket pipelines, SLAs, knowledge sources and multilingual routing. Breeze Customer Agent and Claude integrations with defined permissions, review steps and human escalation.

Service Hub · Breeze · Claude
04 / HUBSPOT CMS & WORDPRESS

Websites your team
can build on

Website and landing-page design and development. HubSpot themes, HubL templates, modules, HubDB and memberships. WordPress with ACF Pro, Elementor, Gutenberg and WooCommerce.

Figma · HubL · WordPress · Performance
05 / EMAIL & MEASUREMENT

Emails that work.
Tracking that adds up.

Figma email design, responsive HTML and reusable HubSpot templates. Segmentation, nurture journeys, deliverability, SPF/DKIM/DMARC and list hygiene, plus GA4 events, GTM and UTM attribution.

Email development · Deliverability · GA4
06 / CLAY & GTM AUTOMATION

Better research.
Cleaner sales handoffs.

Clay tables, enrichment waterfalls, formulas and Claygent research connected to HubSpot through matching and n8n automation. Controlled record creation, qualification and duplicate prevention.

Clay · Enrichment · Sales automation
Also working in GoHighLevel

CRM setup, pipelines, forms, funnels, calendars and automation, including HubSpot migrations that preserve source data, unsubscribe status and follow-up rules.

03 / HOW I WORK

How I approach a project

One person accountable from the initial review through architecture, development, testing and handover.

01

Audit and define

Review the existing setup, map the process and agree on scope, ownership and success measures.

02

Architect and build

Configure the CRM, integrations and front end. Flag decisions before changing business rules.

03

Test the full process

Validate normal use and exceptions: duplicates, missing data, failed syncs, repeat submissions and human handoff.

04

Hand over with clarity

Deliver documented changes, tested releases and practical Loom walkthroughs so the team can maintain the system.

04 / WORK WITH ME

The right expertise.
A clear place to start.

Independent specialist. Direct collaboration.
One person accountable for the work.

AUDIT & RECOVERY

Make the system trustworthy.

Trace data issues, workflow conflicts and integration failures. Leave with clear priorities, scoped repairs and acceptance checks.

Discuss an audit ↗
IMPLEMENTATION

Build it around your business.

CRM architecture, integrations, websites and customer-service systems. Defined scope, tested journeys and practical handover.

Discuss a project ↗
ONGOING PARTNERSHIP

Keep improving after launch.

Hands-on remote support for teams that need an experienced technical owner. Prioritized improvements and clear delivery updates.

Discuss ongoing support ↗

Before we work together

Can you take over our existing setup?

Yes. I review the configuration, source data, dependencies and integration ownership first. We agree the scope and test cases before changing business rules.

Do you handle architecture and implementation?

Yes. I work across HubSpot configuration, APIs, automation, HubL and front-end development. You work directly with me through planning, implementation and handover.

How do you approach AI customer agents?

I start with the knowledge sources, allowed actions and escalation rules. Testing includes unanswered questions, missing context and the handoff to a human.

What should I share to get started?

Send the business problem, the tools involved, what is already working and your target timeline. I can then outline the first step, required access and a practical scope.

NEED A BETTER HUBSPOT SETUP?

Tell me about
your project.

Tell me what you need, what's already in place and your timeline. I can review the setup and outline a practical next step.

CRM & automationHubSpot & WordPressAPIs & AI

START A CONVERSATION

What can I help you with?

Prefer Upwork? Share your brief or invite me to your project.

Discuss your project on Upwork ↗

Or send your enquiry using the form below.

Project preview